Appointment Booking Agent for a Multi-Specialty Clinic

Healthcare & Life Sciences: Front-desk lines were busy at peak hours, and missed calls meant missed appointments. Missed Calls -90%, No-shows -25%, Bookings…

Client: Multi-Specialty Clinic Chain. Industry: Healthcare & Life Sciences.

Challenge: Front-desk lines were busy at peak hours, and missed calls meant missed appointments.

Solution: A multilingual voice agent books, reschedules and confirms appointments against doctor calendars and sends WhatsApp reminders to cut no-shows.

Technologies: Voice Agent, Calendar Integration, WhatsApp, AI Voice Reminders.

• Missed Calls: -90%
• No-shows: -25%
• Bookings After Hours: 30%
• Languages: 3

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